What is new

A round of fixes from your feedback, most of them around scheduled agents.

• Failed runs now retry up to three times before they are marked as failed
• Schedules follow your workspace time zone, so 09:00 means your 09:00
• Queued runs show their place in the queue
• Status filters remember your last choice
• Notifications no longer arrive twice after a retry

Thanks to everyone who reported these.

Run pages now update live. Instead of waiting for the final result, you can follow each step as the agent takes it, with a short note on what it found and what it decided.

New on the run page

• A progress bar with finished steps out of the total
• A step-by-step timeline in plain language
• The agent's name and the run's status at the top
• A Stop button for when something looks off

Seeing why the agent sent a ticket where it did is what made our support team comfortable letting it run alone.

Insights puts the numbers that matter on one screen, so you can see the effect of your agents without exports or spreadsheets.

Four numbers at the top

Below: trends and the busiest agents

A daily chart you can switch between runs and hours back, and a list of the agents doing the most work.

Each agent now has its own page with everything about it in one place.

• The brief, written the way you wrote it
• Connected tools and what the agent may do in each
• Its schedule or trigger
• The last fifty runs with their results

Agents can now start on a schedule as well as on an event.

Two ways to start

• On a schedule: every hour, every weekday at 08:00, the first Monday of the month
• On an event: a new lead, a new ticket, a changed row

One list for everything that runs

The new Runs tab shows every scheduled and triggered run across the workspace, with filters by agent and status.